Reviews Of Joe Lay & Sons Plumbing

I would recommend Joe Lay & Sons Plumbing. They are professional and do great work. Two men were spot on time this morning to do a repair from a drain in my kitchen to under the basement floor. They busted out a 2 x 2 foot hole in the concrete and replaced drain pipes from the upstairs. Repairs were done and concrete repaired by noon. Great Job!

joe lay and sons is a great company easy to work with would recommend !!!

Joe and Sons Plumbing gain another happy customer! This company is on point with everything and what I mean from returning calls right away, always on time , great attitude, calling my home warranty for the back-up sump pump coverage, explaining how the sump pump works and what they have to do and to their great quality of service. Brandon and Brett thank you for doing such a great job and taking the time to explain the whole sump pump system. You just don't know how much I appreciate that. I will continue to use Joe and Sons Plumbing in the future for all my plumbing needs! I definitely recommend them!

Thank you so much to Joe Lay & Sons Plumbing! If you've ever tried to fix a problem yourself, but ended up making it way worse (oops!) -- you aren't alone. That's what happened to me. Home ownership is a doozy, isn't it?! It took me all day to break it, and it took Joe Lay & Sons under an hour to fix it. They also offered a proactive fix to prevent a longer-term issue. I also like how they mentioned they don't earn commission and get paid the same whether we take that optional proactive upgrade or not. With so many other companies pressuring you to spend more, that made me feel better. I'm so grateful to have a go-to plumber now, and will definitely be calling them for any issues - big or small - going forward. My 'at home' plumbing days are over!!

This is an above and beyond “ Thank You “ for your service above and beyond. Joe Lay and Sons installed a new A.O. Smith hot water heater in June of 2016. Yes, June of 2016 and I had an exhaust issue this month ( November 2022 ) yes after almost 6 1/2 years later. I took pictures of the venting issue and called them asking if I could send them the pictures and asked them if they would make the repair at this late date. To be honest, I never expected them to reply. But within one day their office called and said they would be out the following Monday morning between 7 am and 10 am to evaluate the issue. At 8 am on today (November 21) 2 Joe Lay service technicians rang my doorbell and immediately went on the job of fixing the problem and completed it to my total satisfaction within 45 minutes. I could not be happier with the willingness, professionalism and courtesy provided by the Joe Lay and Sons Plumbing company out of Walton, Kentucky ( some 30 plus miles from my home in Cincinnati, Ohio ). Thank you again guys and gals for honoring your Home Service warranty service. You should be very proud!!! I am…!!!! Tom Adkins 1098 Rosetree Lane Cincinnati, Ohio 45230