Last night we had our disposal just stop working. I called this morning to schedule an apt., and their team was able to get someone routed over within 3 hours of my call! Blake arrived on time, and was just awesome to work with. He was able to quickly assess the issue, and within minutes he had us back up and running! Blake was courteous, professional, and extremely knowledgeable about what had caused the issue. We have always received first rate service from the Joe Lay team, and the appointment today from Blake was an example of that. We will certainly be working with their team again in the future! Thx Blake!