Joe Lay & Sons Plumbing |110 Richwood Rd AWaltonKY41094 | (859) 384-3467
377
Our Reviews
4.9
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Joe Lay & Sons Plumbing
110 Richwood Rd A
WaltonKY 41094
 (859) 384-3467

Reviews Of Joe Lay & Sons Plumbing

4.9 377 Reviews
Catherine Alleshouse
Catherine Alleshouse
May 03, 2021

Came out and fixed a clogged drain and reconnected my new sink. They were very nice, fast and got the job done! They even left me with a cute personalized roll of TP with a membership card that can be used for future discounts. Sooo cute! I had been dealing with a slow running, annoying sink for TWO years. Had I know it was going to be this fast and painless to fix then I would have called them sooner.

Javie Dancy
Javie Dancy
Apr 27, 2021

I had to have a water heater replaced and I called Joe Lay & Sons and they were immediately on top of handling my situation. I called them after 5pm, an answering service took my call, I thought that was all I would hear from them that night. But I got a call back within minutes of hanging up by a gentleman named Daniel. He understood that time was of the essence so Daniel asked me to text him pics of the water heater. He was able to get everything he needed over the phone so I did not have to have guys come out multiple times to assess and provide quotes, then grab leave to get the correct equipment and water heater. It was fast, correct, accurate, polite, and extremely efficient. Daniel had two guys come out to my home asap with everything needed including the brand new water heater. No hassles, no bartering, no trying to include extra parts or suggested there were extra problems. The two guys who came over to do the work were Blake and Zack (Zach?). They were the same way, extremely polite, efficient, accurate, clean, and no games. Answered questions immediately, weren't trying to milk the clock, weren't trying to upsell, nothing like that. Additionally, It turned out I had a carbon monoxide leak pumping the deadly gas into my home. Who knows how long it would have gone unnoticed, but he fixed this at no extra charge. Maybe it was included anyway, I don't know, but he was great and really helped keep me and my family safe. Five stars to this company and especially to everyone I dealt with, Sophia, Daniel, Blake, and Zack.

N A
N A
Apr 21, 2021

I was so impressed with John and the young man who was working with him. They were both very attentive and friendly. The young man with him gave us high quality services and some great advice for any future issues we might have. The employees at this company are always excellent, will be using again and referring to people I know.

Lee Erb
Lee Erb
Apr 13, 2021

Great work

Kristi Evangelista
Kristi Evangelista
Apr 13, 2021

We had to call them for a sewer back up and they were awesome. Called them out 2 times and they did an outstanding job. Would call them again in a heartbeat.

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