Our Sump pump failed on Friday after only being in our new Home for two months (BOO).
We called our home warranty company (American Shield) they sent out Joe Lay & Sons Plumbing today and these guys were efficient, knowledgeable, and went ABOVE AND BEYOND even patching a section of concrete around our outgoing PVC pipe to ensure a perfect seal around everything. Then, they put in the most beautiful SEXIEST sump pump with alarm and back up you’ve ever seen. WITH A NEW BATTERY TO BOOT.
I can’t be excited enough about this because I KNOW what a catastrophic failure of a sump pump can do- been there done that before. 😭
Great big round of applause to these guys today 👏🏻👏🏻👏🏻👏🏻 Thank you from the bottom of my heart. I can’t express enough gratitude for the excellence in service and customer care